Internship – Customer Service

Kuala Lumpur, Malaysia

Job Highlights

Fun and energetic teamOpportunity to grow and learn in positive environmentUrgent HiringJob Description

What we need you to do?

Respond to customer inquiries and concerns via email, phone, social media.

Provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsIdentify and assess customers’ needs to achieve satisfactionWhat are requirement to join our team?

Required language: Mandarin (speak and write)Knowledge of social media platformsFamiliar with Microsoft Excel / Google SheetClear communication and listening skillsAdditional Information

Career Level
Entry Level

Diploma, Advanced/Higher/Graduate Diploma

Job Type

Job Specializations
Services, Customer Service, Tech & Helpdesk Support