Job Highlights
Fun and energetic teamOpportunity to grow and learn in positive environmentUrgent HiringJob Description
What we need you to do?
Respond to customer inquiries and concerns via email, phone, social media.
Provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsIdentify and assess customers’ needs to achieve satisfactionWhat are requirement to join our team?
Required language: Mandarin (speak and write)Knowledge of social media platformsFamiliar with Microsoft Excel / Google SheetClear communication and listening skillsAdditional Information
Career Level
Entry Level
Qualification
Diploma, Advanced/Higher/Graduate Diploma
Job Type
Internship
Job Specializations
Services, Customer Service, Tech & Helpdesk Support